Welcome to Trezor Start: Your Journey to Ultimate Crypto Security Begins Here

Congratulations on choosing Trezor, the world's most trusted and secure hardware wallet. This page is your dedicated hub to unbox, set up, and secure your digital assets with confidence. Follow this step-by-step guide to transform your Trezor from a sleek device into an impenetrable vault for your cryptocurrencies.

At Trezor, security isn't an afterthought—it's the foundation. From the moment you open the box, every step is designed to ensure that you, and only you, hold the keys to your financial sovereignty. Let's begin.

Before You Start: Essential Preparation

1. Purchase from an Official Source: Ensure you bought your Trezor directly from shop.trezor.io or an authorized reseller. This guarantees the device's integrity and protects you from tampering.

2. Gather Your Equipment: You will need your Trezor device, the supplied USB-C cable, a computer with an internet connection, and a note card for your recovery seed (provided in the box).

3. Download Trezor Suite: Do not use any other software. Go to suite.trezor.io and download the official Trezor Suite application for your desktop (Windows, macOS, Linux). It's the secure gateway to managing your crypto.

Phase 1: Initial Setup & Creating Your Recovery Seed

This is the most critical step in securing your crypto. Pay close attention.

Step 1: Connect and Install
Plug your new Trezor into your computer using the USB cable. Open the Trezor Suite application. It will automatically detect your device and prompt you to install the latest firmware. Always keep your firmware updated to benefit from the latest security features and coin support.

Step 2: Generate Your Recovery Seed (Backup)
Your device will now generate a unique Recovery Seed—a list of 12, 18, or 24 random words. This seed is the master key to your entire wallet.

• Crucially, it will only be displayed on your Trezor's screen. Never type it on your computer or phone.

• Write each word in the exact order on the provided Recovery Seed Card.

• Store this card like priceless treasure: in a fireproof safe, a safety deposit box, or another secure, offline location. Anyone with these words can take your funds.

Step 3: Confirm Your Seed
Trezor Suite will ask you to re-enter several of the words on the device's screen. This verifies that you've recorded the seed correctly. There are no shortcuts—this step is non-negotiable for your security.

Phase 2: Personalizing Your Secure Vault

With your fortress built, it's time to customize the entrance.

Step 4: Set a PIN
Create a strong PIN (1-9 digits) directly on your Trezor's screen. This PIN protects the device from physical unauthorized access. The keypad randomizes its layout on the Trezor screen each time to prevent snooping.

• Remember your PIN. After several incorrect attempts, the device wipes itself, forcing a restore from your Recovery Seed.

Step 5: Name Your Device
Give your Trezor a friendly name (e.g., "My Crypto Vault," "Hardware Wallet 1"). This is helpful if you own multiple devices.

Step 6: Explore Trezor Suite
You're now in the secure interface of Trezor Suite. Familiarize yourself with its clean, intuitive dashboard:

• Dashboard: View your portfolio balance and transaction history.

• Accounts: Manage different cryptocurrencies (Bitcoin, Ethereum, and 1000+ more).

• Send/Receive: The core functions for transactions.

• Exchange: Swap coins directly within the secure environment.

• Settings: Further customize your device and Suite preferences.

Phase 3: Taking Your First Actions

Receiving Crypto:

1. In Trezor Suite, navigate to the account for the coin you want to receive (e.g., Bitcoin).

2. Click "Receive." Suite will generate a receiving address and a QR code.

3. Always verify this address on your Trezor's screen before receiving funds. This confirms the address hasn't been altered by malware on your computer.

4. Send a small test transaction first to confirm everything works.

Sending Crypto:

1. Click "Send" in the relevant account.

2. Enter the recipient's address (or scan their QR code), amount, and fee.

3. Review all details on your Trezor's screen carefully.

4. Physically confirm the transaction by pressing the button on your Trezor device.

Your Security Command Center

Your Trezor is now active, but true security is an ongoing practice.

• Passphrase (Advanced Security): For an extra layer, enable the Passphrase feature in settings. This creates a hidden wallet, adding a 25th word to your seed that only you know. It is the ultimate protection against physical theft of your seed.

• Stay Updated: Trezor Suite will notify you of new firmware updates. Install them promptly.

• Bookmark Official Links: Always access Trezor Suite via suite.trezor.io to avoid phishing sites.

• Never Share Your Seed: Trezor staff will never ask for your Recovery Seed. That information should never leave your physical possession.

Need Help? We're Here for You.

• Detailed Knowledge Base: Find comprehensive articles and tutorials at trezor.io/support.

• Community Forum: Engage with other Trezor users at forum.trezor.io.

• Customer Support: Contact our official support team through the Suite application or support portal.

Welcome to true peace of mind. Welcome to self-custody. Welcome to Trezor.

Frequently Asked Questions (FAQs)

1. What if I lose my Trezor device or it gets stolen?
This is why your Recovery Seed is paramount. Simply purchase a new Trezor (or use any compatible BIP39 wallet software in an emergency), select "Recover Wallet," and enter your 12, 18, or 24-word seed. Your entire wallet, including all funds and transaction history, will be restored. Your crypto is not on the device; it's on the blockchain, secured by your seed.

2. I forgot my PIN. What do I do?
After several incorrect PIN attempts, the Trezor will wipe itself to protect against brute-force attacks. Don't worry. Perform a wallet recovery using your original Recovery Seed (see FAQ #1). This will restore your wallet and allow you to set a new PIN. Your funds are safe as long as you have your seed.

3. Is it safe to connect my Trezor to an online computer?
Yes, absolutely. This is the core principle of a hardware wallet. Private keys never leave the secure chip inside your Trezor. All sensitive operations (signing transactions, entering PIN) happen on the device itself. Even if your computer is infected with malware, your assets remain secure.

4. Can I use my Trezor with mobile phones or third-party wallets?
Yes. You can connect your Trezor to Android devices using a USB-OTG cable and use it with the Trezor Suite web app. It is also compatible with many third-party interfaces (like MetaMask for Ethereum) via the "Trezor Connect" feature. However, for full functionality and maximum security, the official Trezor Suite desktop app is always recommended.

5. What happens if Trezor the company goes out of business?
Your cryptocurrency is unaffected. Trezor devices are open-source and non-custodial. You can always use your Recovery Seed to access your funds through other wallet software that supports the BIP39 standard (like Electrum, Exodus, etc.). Your sovereignty is guaranteed by the open ecosystem, not by our company's existence.

6. How do I add support for new cryptocurrencies?
Most updates for new coins are delivered via firmware and Trezor Suite updates. Ensure you have the latest versions installed. You can also enable "Experimental features" in Suite settings to access coins that are in beta. The full list of supported assets is always available on our website.